Data Deletion Instructions
Last updated August 7, 2026
You can remove your data from the InstaDoc Productions Social Media Scheduler at any time. There are two ways to do it.
Option 1 — Delete it yourself, in the app
- Sign in and open Settings.
- Under Connections, press Disconnect next to any platform. This deletes the stored access and refresh tokens for that platform immediately.
- Under Danger zone, press Delete all my data to erase your videos, queue, post history, and account.
Option 2 — Email us
Send a request to admin@instadoc.health with the subject line "Data deletion request" from the email address on the account. We will confirm your identity, delete the data, and email you a confirmation within 30 days.
What gets deleted
- Stored OAuth access and refresh tokens for every connected platform.
- Connected account identifiers such as channel, page, Instagram business account, and TikTok open ID.
- Uploaded video files and thumbnails held in our storage.
- Titles, descriptions, captions, transcripts, hashtags, and AI-generated suggestions.
- Queue entries, publish history, and operational logs tied to your account.
- Your profile and login credentials.
What we cannot delete
Posts that were already published live on the platform itself. Delete those in YouTube Studio, the Instagram or Facebook app, or the TikTok app. We can also not remove records we are legally required to keep, which are retained only as long as the law requires.
Revoking access directly at the platform
- Google / YouTube: myaccount.google.com/permissions — remove InstaDoc Productions.
- Facebook / Instagram: Settings → Security and login → Business Integrations → remove InstaDoc Productions.
- TikTok: Profile → Settings and privacy → Security and permissions → Manage app permissions.