Support

InstaDoc Productions operates the Social Media Scheduler for its own medical-education channels. Reach a human at the address below.

Response time
Within 2 business days
Data requests
See Data Deletion

Common questions

A platform shows as disconnected.

Open Settings and press Connect again. Access tokens expire and occasionally need to be re-authorized.

My TikTok posts are private.

Until TikTok completes its Content Posting API audit for this app, every post is forced to private visibility by TikTok's rules.

A post failed.

The History page shows the exact error returned by the platform for each attempt.